Essays
The agent should have a cursor
When software starts acting on your behalf, the most useful thing it can do is let you watch. Notes from designing a drafting agent for small nonprofits.
· 2 min read
Design for the second Tuesday
Most products are tested on the first day and abandoned on the tenth. What a medication reminder for people in their eighties taught me about the days in between.
· 2 min read
Prototypes are arguments
Why I build working prototypes for internal tools, and why the point is never the code. On fidelity, persuasion, and a scheduling grid that settled a three-week debate in an afternoon.
· 2 min read